Friday, September 09, 2022

I (My digital twin) will contact your corporate digital twin and anything I might want or need will be purchased and delivered before I know I need it.

https://venturebeat.com/ai/gartner-predicts-digital-twins-of-a-customer-will-transform-cx/

Gartner predicts ‘digital twins of a customer’ will transform CX

Digital twins of physical products and infrastructure are already transforming how companies design and manufacture products, equipment and infrastructure. In its latest Immersive Hype Cycle, Gartner predicts that digital twins of a customer (DToC) could transform the way enterprises deliver experiences. Simulating a customer experience (CX) is a bit more nuanced than a machine — and there are privacy considerations to address, not to mention the creepiness factor. Though if done right, Gartner predicts the DToC will drive sales while delighting customers in surprising ways.

Enterprises are taking advantage of new identity resolution capabilities that assemble pieces of data to create a holistic view of the customer. This stitching can help a company understand what an individual customer buys, how frequently they purchase, how much they spend, how often they visit a website and more.

Tatavarti said the most difficult obstacles are the quality and availability of customer data from physical and digital interaction and data sharing between multiple organizations. These challenges will also involve privacy considerations and the ability to connect physical systems and virtual models without affecting the experience or performance. Teams also need to ensure the accuracy of the models and eliminate bias.





Might be worth following…

https://www.datanami.com/2022/09/08/dataiku-releases-new-ai-us-documentary-series/

Dataiku Releases New ‘AI & Us’ Documentary Series

Dataiku has released a new documentary series exploring how artificial intelligence, now more accessible than ever, is transforming various industries.

The company says its objective for the web series, “AI & Us,” is to build a link between AI and business, through the eyes of its practitioners, in order to create meaningful conversations encompassing issues facing both businesses and wider society around the implementation of machine learning-driven processes.

Future episodes will feature other interesting AI topics including how society’s perception of AI technology and its associated ethical questions are being discussed, how it is being used to drive innovation in the $6.1 billion insurance industry, and how it may assist in resolving the gender pay gap through surpassing human bias in hiring decisions.





I hope they expend as much energy considering the harm their ‘remedies’ may cause as they seem to be in organizing their arguments. (Did everyone recognize this as ‘illegal?’)

https://www.bloomberg.com/news/articles/2022-09-08/google-pays-enormous-sums-to-maintain-its-dominance-doj-says?leadSource=uverify%20wall

Google Pays ‘Enormous’ Sums to Maintain Search-Engine Dominance, DOJ Says

Alphabet Inc.’s Google pays billions of dollars each year to Apple Inc., Samsung Electronics Co. and other telecom giants to illegally maintain its spot as the No. 1 search engine, the US Justice Department told a federal judge Thursday.





Tools & Techniques. A reminder for the start of a new school year.

https://www.makeuseof.com/must-have-tools-researchers/

9 Must-Have Online Tools for Researchers

Research is already time-intensive work. And little tasks like formatting or citing eat up more of your time. Luckily, you can automate these tedious tasks to a large extent and focus more on actual research.

Here, we’ve rounded up all the online tools researchers should have in their arsenal—from Google Scholar to Citationsy.



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