Sunday, February 19, 2023

Who looks at the self-checkout design as a customer experience?

https://www.theguardian.com/business/2023/feb/19/woolworths-expands-self-checkout-ai-that-critics-say-treats-every-customer-as-a-suspect

Woolworths expands self-checkout AI that critics say treats ‘every customer as a suspect’

Samantha Floreani, a program lead for Digital Rights Watch, said the technology could make many shoppers feel “like they are constantly being watched and recorded”.

This kind of normalisation of surveillance makes space for the growing use of invasive technologies in everyday life to access everyday essential services,” she said.

These technologies are framed as an improvement for customers, but in reality, it is punitive use of automation technology to cut costs on staffing for large corporations while treating every customer as a suspect.”





Tools & Techniques.

https://www.makeuseof.com/convert-pdf-audiobook-online/

How to Turn Your PDF Into an Audiobook Online

Whether you're looking to listen to your own notes or create an audiobook for others, here's how to turn a PDF into an audiobook online.





Spare time fillers…

https://www.makeuseof.com/best-free-harvard-courses-online/

The 10 Best Harvard Courses You Can Take Online for Free

Harvard is one of the most prestigious schools, but did you know it offers some online courses you can take for free? Here are ten of the best.



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