A B.C. man decided to Go Public after discovering Canada’s second-biggest bank can access and collect information on all of its customers’ online activities, even those that aren’t banking-related.
Colin Laughlan is one of thousands of Canadians who had his Visa cards switched from CIBC to TD in 2014 after the Aeroplan rewards program changed banks.
“When I saw this — I really had to read it two or three times to make myself believe I was reading what I was reading,” he said.
He points to two lines in the 66-page Visa cardholder agreement that allows TD to collect details about anything — and everything — customers do online.
Under the privacy section of the cardholder agreement:
“COLLECTING AND USING YOUR INFORMATION — At the time you request to begin a relationship with us and during the course of our relationship, we may collect information including:
Details about your browsing activity on your browser or mobile device.
Your preferences and activities.