Tuesday, August 06, 2013

“Dude, don't mess with my revenue stream!” Being unable to accept reservations (airline, hotel, rental cars) costs a lot of money. The last time I remember one of these systems failing, they fired three levels of management.
Airline Reservation System Back Up After Failure
A global computer reservation system crashed on Monday night, impacting hundreds of airlines and airports around the world and causing flight cancellations for hundreds of thousands of travelers.
“Sabre customers were unable to connect to our system for a period of time this evening,” company spokesperson Nancy St. Pierre said in a statement issued early Tuesday morning. “We apologize and regret the inconvenience caused.”
The outage began around 10:45 p.m. Monday night, according to American Airlines. St. Pierre said that systems were coming back online around 1:15 a.m. Tuesday morning.

How would you confirm that the “stolen records” are in fact real records and not something created just for you? Compare them with records that the “clinic” can't release? Buy another set of stolen records?
Several months ago, I was contacted by a reader who asked me about the Alex Rodriguez case and whether there was a HIPAA breach. I responded, via e-mail, that I didn’t know as the clinic was no longer in operation and I didn’t have any information on them. Over the weekend, a story appeared on The Bent Corner in that says, in part:
The evidence against A-Rod is based on stolen medical records obtained from Porter Fischer, an ex-employee of Biogenesis of America, an anti-aging clinic in Coral Gables, Florida. The clinic has since closed. Reportedly, MLB paid Fischer for the records. Fischer stole the medical records from Biogenesis of America because he believed the clinic owed him some money, $4,000 to be exact.
What’s worse, using PEDs or stealing someone’s medical records?
Biogenesis of America was owned and operated by Tony Bosch, a man who at least pretended to be a medical doctor. It would stand to reason that anyone partaking of the ant-aging services of Biogenesis of America, whether they be a retired postal worker or a guy playing third base for the New York Yankees, had the expectation that what they were doing was confidential and protected by doctor-patient privilege.
As I noted in my discussion of a case involving blood donors, not all entities are HIPAA-covered entities, even if they employ doctors or have a medical component. Was Biogenesis of America ever a HIPAA-covered entity? I don’t know. They listed a medical doctor as their medical director in their Florida business incorporation papers, but again, that doesn’t make them a HIPAA-covered entity. So that’s one question: was there a reportable privacy breach under HIPAA or not?
As a second question: can Major League Baseball purchase records stolen from a clinic and use them against a player? I don’t think they should be able to do so, but I don’t know if that’s really what they did, and besides, I am not a lawyer and do not know what the law says about such conduct.
But the public perception is what I want to address. The fact that the public may have an expectation of privacy when there may be no HIPAA protection or state law protection is problematic and needs to be addressed. Whether it’s an anti-aging clinic, a weight loss clinic, or anything other than a medical practice that hands you a copy of their HIPAA policies and/or privacy practices, ask whether they are HIPAA-covered and ask for a copy of their privacy policies.

This reads like Kroes believes using cloud services means he doesn't need to secure his data. How many times have I posted articles about companies who apparently thought the same thing?
EC – consequences of living in an age of total information
“If businesses or governments think they might be spied on, they will have less reason to trust the cloud, and it will be cloud providers who ultimately miss out.
Why would you pay someone else to hold your commercial or other secrets, if you suspect or know they are being shared against your wishes? Front or back door – it doesn’t matter – any smart person doesn’t want the information shared at all. Customers will act rationally, and providers will miss out on a great opportunity. In this case it is often American providers that will miss out, because they are often the leaders in cloud services. Which brings me to another interesting consequence of recent allegations. Particularly allegations about US government surveillance concerning European partners and allies. If European cloud customers cannot trust the United States government or their assurances, then maybe they won’t trust US cloud providers either. [Should they ever? Bob] That is my guess. And if I am right then there are multi-billion euro consequences for American companies. If I were an American cloud provider, I would be quite frustrated with my government right now. I do not have an agenda here: I am committed to open markets, to liberal values, and the opportunities of new digital innovations. [Let's agree that that is an agenda. Bob] Yet even I am thinking twice about whether there is such a thing as a level playing field when it comes to the cloud.
So I am saying two things: Concerns about cloud security can easily push European policy makers into putting security guarantees ahead of open markets; with consequences for American companies. Privacy is not only a fundamental right, it can also be a competitive advantage. Companies focused on privacy need to start coming forward into the light and help them do that. That would be a smart company indeed. And 2013 is the year. That includes European companies who should take advantage of interest to provide services with better privacy protection.”

We knew this would happen, didn't we? I'm still not sure why it happened.
South Korea frets over U.S. veto on Apple sales ban
The South Korean government has voiced its concerns over a decision by the U.S. government to overturn a ban of some Apple models in the United States.
The Obama administration on Saturday vetoed a court ruling that would have stopped the iPhone maker from selling older versions of its smartphone and iPad in the U.S. market.
… It called for the Obama administration to make "fair and reasonable decisions," as Samsung faces a possible import ban on its own products in the U.S. following Apple's claims the Korean manufacturer had infringed on its patents. A decision on this case is expected Friday.

Perspective: Once again I call for the creation of an Anti-Social network, so I can “DisLike” things and brand people “No Friend of Mine!”
72% of Online Adults are Social Networking Site Users
“The Pew Research Center’s Internet & American Life Project has been studying online adults’ social networking site use since 2005, and has seen substantial growth since then. Today, 72% of online adults use social networking sites. Although younger adults continue to be the most likely social media users, one of the more striking stories about the social networking population has been the growth among older internet users in recent years. Those ages 65 and older have roughly tripled their presence on social networking sites in the last four years—from 13% in the spring of 2009 to 43% now. In this report we also studied online adults’ use of Twitter. The percentage of internet users who are on Twitter has more than doubled since November 2010, currently standing at 18%. Internet users ages 18-29 are the most likely to use Twitter—30% of them now do so.”

This is not new. Control Data tried this in the 1960s and found much the same thing...
Gallup – Remote Workers Log More Hours and Are Slightly More Engaged
Gallup blog: A popular workplace trend — working remotely — made the headlines after Yahoo’s CEO required the company’s remote workers to return to the office. The company made the point that employees working from home have fewer chances to collaborate with coworkers. While not all companies allow employees to work off-site, new data from Gallup’s State of the American Workplace report shows that that nearly four in 10 (39%) of the employees surveyed spend some amount of time working remotely or in locations apart from their coworkers. And, Gallup finds that companies that offer the opportunity to work remotely might have some advantages when it comes to hours worked and employee engagement.”

Haaarvard asks:
Do You Need a Résumé in the LinkedIn Era?
Now that LinkedIn has become the standard place to present your professional history and credentials — not to mention the fastest way to check somebody else's — the humble résumé has lost its once-hallowed position as the canonical version of your professional identity. Your LinkedIn profile should be the most-viewed and most current version of your professional life. That has many people asking: Do I even need an old-fashioned résumé anymore?
The answer is a highly qualified "yes".

(Related) For my students (anything to get rid of the pests)
LinkedIn has been the goto social network for finding a job as of late, and honestly, why shouldn’t it be? It has a great deal of wonderful resources and tools aimed at job-seekers and employers alike to help them both on their journeys, and is a great tool for job-finding, especially if you can make your profile irresistible. However, LinkedIn isn’t the only way you can find a job.
There are other social networks out there perfect for helping you finding the perfect job. Some of them are well-hidden, and some are the usual suspects. The point is that you don’t have to limit yourself, and yes, there are plenty of places out there willing to accept your resumé, especially if you style it right.
Pinterest ... ideally works for freelancers and prospective job-seekers who are in some sort of visual field.
Facebook ... We recently published an entire article on the benefits of using Facebook when it comes to finding a job. I will highlight the important parts from that article, but do check it out for more information on how you can use Facebook to find a job.
There are the obvious things: clean up your profile, post a status asking your friends about jobs, participate in discussions on workplace Facebook Pages; you know them, already. However, the two key Facebook features I would like to point out are the Facebook Marketplace and the Social Jobs Partnership app.
Plaxo ... solves the problem that most other social media sites haven’t been able to: people are always changing their contact info. How can this help you find a job? Well, it mainly has to do with networking,
Twitter … Like Facebook, we’ve covered Twitter in detail when it comes to your job search.
Jobster … Admittedly, Jobster seems to be relatively unheard of, but it packs a few serious tools that can help you rise above the competition. Right off the bat, you should understand that Jobster is indeed a social network, and you can actually import your data from LinkedIn to set up a profile. … you can actually upload a video resumé to the site itself

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